Though having this guarantee is important, we want you to know before reading it that you likely won't need to use it!
We guarantee our plants to be live, healthy and true to name.
We at Forestfarm love plants! We work hard at growing them and keeping them healthy and happy. We also care about our wonderful customers. We guarantee that we would never knowingly send you a plant that is unhealthy, dead, or misnamed; we will do our utmost to send you the very best that is available.
If a there is a problem with your order, please contact us right away. We will do our best to make things right
We guarantee our plants to be live, but we have no control over how, when or where you plant them or what "Mother Nature" has in store. We try to estimate hardiness zones conservatively so that you will only receive plants that will thrive where you live. We recommend that anyone in zone 6 (0° F) or lower not plant tubes in fall; they may not have time to establish themselves well enough to survive winter.
We will replace or refund, at our option, any plants which prove to be misnamed. In no case shall we be liable for more than the purchase price of the plants. Though we can't guarantee the viability of our plants after they leave us, we'll do our utmost to ensure your satisfaction.
We really do hate to see our customers disappointed. If you are unhappy with your order, please call and let's talk.